Refund Policy

Cancellation
We accept order cancellation before the art is shipped. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Unfortunately, we cannot accept returns on sale items or discounted items.

These sales are final and are not subject to return. But still if you see any symptoms mentioned below, kindly contact us at thesilkycreations@gmail.com immediately.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at thesilkycreations@gmail.com.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like custom products (such as special orders or personalized items or commissioned items). Please get in touch if you have questions or concerns about your specific item.